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Frequently Asked Questions for National Edition

Why is this Manual the Best on the market today?
The original draft of our Policies and Procedures Manual was written fourteen years ago originally for Washington State Real Estate Brokerages. We then did Live Seminars in Washington State for Brokers for 10 years. We incorporated all suggestions and modifications from approximately 300 experienced Real Estate Brokers!
We went National 10 years ago with the most comprehensive customizable Manual on the market today.We have made the creation of the Office Policies and Procedures Manual a much easier experience for brokers in every state of the country.
We know how time consuming it is to draft a manual for your company. 
It is the file folder you keep adding ideas to and never find the time to complete! 
Ours is ready to go  and will also be electronically emailed to you in MS Word format.
Read through the manual, make your office changes and modifications, you can even incorporate parts of an existing manual your company may have, print and your Manual is ready to implement!

Does the manual come customized to my company?
As we stated above the Manual is designed for easy modifications. You simply open the electronic copy from your email on your computer and all office specific changes and customizations are easily cut out or pasted into the document. You can even incorporate parts of an existing manual your company may have to easily come into compliance with all of the new language and requirements. 

Why do I need to fill out the Disclaimer with my order?
In signing the Disclaimer you release our company of any legal liability. The Disclaimer also gives you permission to alter a copy written document for your company specific customizations. Please call us if you have additional questions.


How soon can I expect delivery?
We will email your manual within 24 hours of the time your order is processed. 
Be sure to include the disclaimer with your order as we can not process until the disclaimer is received.

About The Author?
As stated above, this manual was modified from the input of over 300 Real Estate Brokers. 
The original draft and all modifications have been done by our Administrator, Kathy Power.
Kathy is the owner/administrator and principle instructor at Real Estate Awareness Seminars, one of the leading real estate education schools in Washington State for the last 16 years. She was also the designated broker for 15 years of her real estate company.

Additional Questions??? 
Please feel free to contact us by phone at 1-509-422-1234
Or email our Administrator at; kathy@reawareness.com

Frequently Asked Questions for Washington State Edition
Is an Office Policy Manual now mandatory in Washington State for all Real Estate Brokerages?
The new revisions to Washington State Licensing Laws RCW18.85 and WAC 308-124C effective July 1, 2010 mandate that a variety of licensee responsibilities now be in a written office policy. This is mandatory for all offices regardless of the number of licensee you supervise. We called to check on this and according to the Washington State Real Estate Auditors staff even offices with only the owner/designated broker, with no additional sales staff/brokers, must have a written policy manual.

Why is this Manual the Best on the market today?
The original draft of our Policies and Procedures Manual was written fourteen years ago originally for Washington State Real Estate Brokerages. We then did Live Seminars in Washington State for Brokers only, for 10 years. We incorporated all suggestions and modifications from approximately 300 experienced Real Estate Brokers!
We went National 10 years ago with the most comprehensive customizable Manual on the market today.We have made the creation of the Office Policies and Procedures Manual a much easier experience for brokers in every state of the country.
We know how time consuming it is to draft a manual for your company. 
It is the file folder you keep adding ideas to and never find the time to complete! 
Ours is ready to go in hard copy and will also be electronically emailed to you in MS Word format.
Read through the manual, make your office changes and modifications, you can even incorporate parts of an existing manual your company may have, print and your Manual is ready to implement!

Do I receive Continuing Education clock hours for customizing the Manual?
Yes!! In Washington State the customization and adaptation process is certified for 15 clock hours of continuing education. You receive a very comprehensive Policies and Procedures Manual and the 15 clock hours are free!
You can purchase this as a home study distance learning course or take one of our Live Seminars, when available.
Check "Live Continuing Education" under the Education tab for Seminars that may be scheduled in your area.

Is the Manual specific to Washington State Licensing and Agency Relationship Laws?
Yes!! Since the original draft of this manual was completed for Washington State we have incorporated the Real Estate Brokerage Relationship Act RCW 18.86 and all of our States Revised Licensing Laws RCW 18.85 and all of the new and revised WAC's into this document. We have also incorporated and changed Designated Broker responsibilities, added a Managing Broker Delegation Agreement and updated several new law changes in the areas of Title Insurance, Home Inspectors, Distressed Homeowner issues, Labor and Industry requirements and much more!

Does the manual come customized to my company?
As we stated above the Manual is designed for easy modifications. You simply open the electronic copy from your email on your computer and all office specific changes and customizations are easily cut out or pasted into the document. You can even incorporate parts of an existing manual your company may have to easily come into compliance with all of the new language and requirements. 

Why do I need to fill out the Disclaimer with my order?
In signing the Disclaimer you release our company of any legal liability. The Disclaimer also gives you permission to alter a copy written document for your company specific customizations. Please call us if you have additional questions.


How soon can I expect delivery?
We ship all Manuals priority mail within 24 hours of the time your order is processed. 
Be sure to include the disclaimer with your order as we can not process until the disclaimer is received.

About The Author?
As stated above, this manual was modified from the input of over 300 Real Estate Brokers. 
The original draft and all modifications have been done by our Administrator, Kathy Power.
Kathy is the owner/administrator and principle instructor at Real Estate Awareness Seminars, one of the leading real estate education schools in Washington State for the last 16 years. She was also the designated broker for 15 years of her real estate company.

Additional Questions??? 
Please feel free to contact us by phone at 1-509-422-1234
Or email our Administrator at; kathy@reawareness.com